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Salesforce Certified-Business-Analyst Practice Test Questions Answers

Exam Code: Certified-Business-Analyst (Updated 288 Q&As with Explanation)
Exam Name: Salesforce Certified Business Analyst Exam (SU24)
Last Update: 19-Oct-2024
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Questions Include:

  • Single Choice: 288 Q&A's

  • Certified-Business-Analyst Overview

    Salesforce Certified-Business-Analyst Exam Overview

    Overview Description
    Exam Name Salesforce Certified Business Analyst
    Organization Salesforce
    Target Audience Individuals proficient in business analysis and familiar with Salesforce platform
    Purpose Validate skills in gathering requirements, defining user stories, and analyzing Salesforce data
    Exam Format Online, proctored, multiple-choice and drag-and-drop questions
    Duration 105 minutes
    Number of Questions 60
    Passing Score 72%
    Cost $200
    Prerequisites No formal prerequisites, but working knowledge of Salesforce recommended
    Topics Covered Business analysis fundamentals, Salesforce platform concepts, requirements gathering, user story development, process analysis, data analysis, reporting

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    Salesforce Certified-Business-Analyst Exam Topics Breakdown

    Domain Weight (%) Description
    Requirements Gathering and Analysis 22% Ability to gather and analyze business requirements, identify stakeholders, and document use cases.
    Process Analysis and Design 16% Expertise in mapping business processes, identifying areas for improvement, and designing optimized solutions.
    User Story Development 22% Skill in writing clear and concise user stories that capture user needs and acceptance criteria.
    Salesforce Platform Concepts 20% Knowledge of core Salesforce objects, fields, relationships, and functionalities.
    Data Analysis and Reporting 10% Proficiency in analyzing Salesforce data, generating reports, and identifying insights.
    Best Practices and Methodology 10% Understanding of Salesforce best practices for business analysis and project management.

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    The Salesforce Certified-Business-Analyst Exam is a professional salesforce certification designed for individuals who have experience with the Salesforce platform and want to validate their skills in analyzing business needs, driving improvements, and collaborating effectively. This credential demonstrates your expertise in leveraging Salesforce to optimize processes, increase efficiency, and achieve business goals.

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    The Salesforce Certified-Business-Analyst Exam consists of 60 multiple-choice questions and five non-scored items. The passing score is 72%, and the results are received immediately.

    To take the Salesforce Certified-Business-Analyst Exam, you must have two years of Business Analyst experience, including demonstrated success owning and delivering business process improvements, and two years of Salesforce Platform experience.

    The Salesforce Certified-Business-Analyst certification exam covers a range of areas, including:

    • Business Analysis Fundamentals: Requirements gathering, process mapping, user story writing, stakeholder management.
    • Salesforce Platform: Objects, fields, relationships, workflows, reports, dashboards, automation tools.
    • Salesforce for Business Analysts: Opportunity management, lead management, account management, reporting and analytics, data modeling.
    • Project Management: Agile methodology, Scrum framework, project lifecycle management.

    Earning the Salesforce Certified-Business-Analyst credential demonstrates your expertise and opens doors to new career opportunities. Some potential benefits include:

    • Increased marketability and competitiveness in the job market.
    • Higher earning potential and salary negotiations.
    • Recognition of your skills and expertise in the Salesforce community.
    • Enhanced credibility and trust from clients and stakeholders.
    • Improved confidence and job satisfaction.

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